In recent times, the healthcare industry has seen a shift towards a more patient-centered approach. Patients now have access to more information and resources, allowing them to take an active role in managing their health. This has led to an increasing demand for personalized medication, value-based care, and patient engagement. Patient centricity is the buzzword in the life sciences industry, including pharmaceuticals. In this article, we discussed patient-centricity, why it's essential for the pharma industry and how it is reshaping the Pharma marketing landscape.
What is patient centricity?
This is a concept where patient centricity engages the maximum of patient-specific needs and addresses these through personalization of care. The modern concept spans the gap between patients and the healthcare industry while fulfilling the desire for personalized care and support.
Why is patient centricity important for the pharma industry?
The pharma industry needs to communicate directly with the patients but in a correct manner. To achieve this, they need to establish a positive relationship with individual patients, patient organizations, those who consult with patients regarding medication (patient advocates), and carers. In this way, they can know more of what is required of them by the patients and therefore bring to the development of better medicines from the time they are developed right up to the time that they are marketed.
Across the industry and its practices, patients are usually perceived as passive components receiving the desired services or treatments. This is entirely against the principles of patient centricity in the modern era.
A study report reveals that only 45 percent of HCPs or healthcare practitioners feel that the pharmaceutical industry is currently providing patient-centricity. The industry is highly expected to provide patient-centricity. The sector should be more proactive in enhancing the patient experience, much more than mere medication.
Nowadays, patients also seek a higher level of personalization and active support as received from other industries. This boosts the need for the pharma industry to reshape its traditional manufacturer-centric concept.
Modern pharmaceutical companies are expected to embrace patient-centricity to deliver improved outcomes. When patients feel supported, empowered, and engaged in their respective treatments, they will be more actively involved in their self-care, leading to better health and well-being throughout.
Moreover, when the pharma industry focuses on patient centricity, it helps the companies stand out from the competitors while developing stronger relationships with patients and other providers. As the industry pays attention to the specific needs of the patients, it can drive ample innovation while developing cutting-edge solutions to meet the diverse needs of the target audience.
The shift toward patient centricity in the pharma market
There has been a shift of business in the pharma market to the patient centricity model for several reasons, including:
1. Developing Healthcare Niche: Today, patients know their niche healthcare needs. This allows the pharmaceutical company to communicate with the patient, keeping in mind each one's various needs.
2. Patient Adherence-Related Concerns: Patient adherence is an essential factor in achieving the desired outcomes from the treatment. Patient centricity can ensure that the appropriate adherence is taken care of in this regard.
3. Clinical Trial Challenges: There is no denying the fact that clinical trials use a significant amount of the whole research budget. Still, they may also have increased patient dropout and treatment delay rates. Therefore, the a need for patient centricity manifolds to improve the overall effectiveness.
4. Industry-Specific Regulations: Regulatory agencies place greater emphasis on patient-centricity. This will, in turn, ensure transparency in treatments, their safety, and better healthcare.
5. Technological Advancements: Novel digital solutions help patients be more proactive about their health. This enhances personalization requirements and presents innovative solutions for increasing patient engagement and better health outcomes.
6. Contributions of Patients to Drug Development: Modern pharma companies are incorporating highly advanced research mechanisms. Also, patients themselves contribute to clinical research for personalized treatment. With appropriate feedback from the patients, pharma companies are highly capable of developing drugs that effectively address their needs.
Benefits of Patient-Centric Approach in the Pharma Market
Implementing patient centricity in the pharma industry delivers many benefits to the industry and patients.
1. Increased Effectiveness of Treatments
With the involvement of patient centricity, pharma companies can develop drugs and treatments based on their feedback. This makes the overall treatment highly effective.
2. Better Safety of Patients
Minimal errors are expected when it comes to treatments and drug use. The pharmaceutical industry, through the concept of patient centricity, delivers better safety to patients through in-depth research and personalization.
3. Improved Adherence by Patients
Adherence to industry-specific regulations is crucial for overall success. When patients trust the given drug or treatment, they develop better discipline for adhering to industry-specific regulations.
4. Enhanced Patient Outcomes and Satisfaction
Patient centricity aims to enhance patient outcomes and satisfaction. Better outcomes are delivered across different stages of the treatment as patients become more aware of the process and its outcomes.
5. Alignment with Patient Needs and Expectations
For instance, with deep patient insights, pharma companies can align the respective drugs or services according to the needs specified by the patients themselves. Better success rates and minimal risk of failure in the case of the drug or the treatment in question.
6. Products Customized to Meet the Needs of Niche Patient Groups
As patient centricity allows focusing on the individual needs of various patients, the pharma industry can produce products for personalized needs and homogeneous patients. The regulatory approvals are thereby quick with less competition.
7. Greater Patient Loyalty and Confidence
When pharma companies fulfill the diversified needs of their patients, they automatically build a trust and loyalty factor. The overall medication experience enhances medication adherence.
8. Better Efficiency of Clinical Trials
When patients themselves are actively involved in the clinical trials, pharmaceutical companies can expect the desired results and efficiency. Eventually, payers and HTAs, or Healthcare Technology Assessment agencies, put more pressure on these pharmaceutical companies to validate or prove their value. The patient-centricity model effectively tackles this involvement.
9. Competitive Edge and Stronger Partnerships
When pharma companies prioritize patient needs, they effectively stand out from their competitors. The patient-centered model is a competitive advantage for them in establishing seamless partnerships with other providers.
How Will Patient Centricity Reshape the Pharma Market in the Long-Term?
The idea of patient-centricity is bringing about significant changes in the modern pharmaceutical industry. The shift is accelerated by increased patient engagement and rapid technological advancements. It is estimated that by 2040, patients will have better control over their health-specific decisions.
The rapid transformation involves modifying regulatory policies and prioritizing patients across all stages. Notably, advanced innovations like real-world data and Artificial Intelligence will be centered on delivering personalized treatment for their patients.
Benefits in the Long Run:
Improved Treatment Outcomes: Patients will receive personalized care and treatment options that address their specific needs, maximizing efficiency while minimizing side effects.
Drug Development: An excellent orientation toward patient-specific insights and new treatment methods will yield better drug development.
Improved Public Health: With proper treatment, the industry acts in a way to decrease overall healthcare expenses. As such, it boosts public health.
As a market leader in pharma messaging services, Newristics specializes in content development, market research, messaging analytics, and more. By harnessing the power of behavioral science and messaging AI, Newristics optimizes omnichannel messaging for all 20 top pharmaceutical companies and hundreds of pharmaceutical brands.